Herr S
Waxhaw, NC | 2026 GMC Yukon XL 1500July 28, 2026
Very Professional team from top to bottom.
Paul Hernandez was on top of the vehicle issues as the Service Manager and Olivia provided warm & exceptional customer service with my courtesy vehicle.
Response from Williams Buick GMC
July 29, 2026Our staff is committed to providing each of our clients with the best automotive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Natalie B
CHARLOTTE, NC | 2017 Buick EnvisionJuly 27, 2026
Excellent customer service and positive interaction with me, the customer to determine my service needs.
Response from Williams Buick GMC
July 28, 2026We are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Melissa A
CHARLOTTE, NC | 2017 GMC AcadiaJuly 27, 2026
Darnell is excellent! I needed a starter replaced and he was fantastic from start to finish. He kept me informed of the progress of my vehicle repair and the price for the labor for the job was very competitive. Whenever I have my car serviced at Williams GMC, I always ask for Darnell.
Response from Williams Buick GMC
July 28, 2026Melissa, we're happy you found our staff to be so supportive during your experience here at Williams Buick GMC. Please let us know if there is anything else we can do for you; we are more than happy to help!
Michael B
Charlotte, NC | 2026 Buick EnvistaJuly 27, 2026
Greg mastera made things easy n smooth. I Wasn’t planning on buying on that particular day but Greg made me feel like why keep looking? I found exactly what I was looking for. Great experience over all.
Response from Williams Buick GMC
July 27, 2026Michael, we're happy you found our staff to be so supportive during your experience here at Williams Buick GMC. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Jacqueline H
INDIAN LAND, SC | 2022 GMC AcadiaJuly 24, 2026
Kudos to Paul Hernandez, top tier service and communication every time.
Response from Williams Buick GMC
July 27, 2026Jacqueline, we're happy you found our staff to be so supportive during your experience here at Williams Buick GMC. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Barrett D
CHARLOTTE, NC | 2025 GMC YukonJuly 24, 2026
Best experience I’ve had at a dealership
Response from Williams Buick GMC
July 26, 2026Barrett, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!
James T
Lexington, SC | 2026 GMC Sierra 1500July 24, 2026
I have to say this was the best vehicle buying experience I have ever had. Alex Aguilar handled the sales end over the phone. He had to check on several things for me and call back. Each time he called me back within a few minutes. Just that was my first surprise because these days when someone says they will call you back, many times they don’t. I bought from out of state so we reached an agreed price on the phone. I then rented a car and drove to pick it up. Alex had everything ready to sign as he said he would. Everything was perfect. He took me to test drive the truck and helped set everything up. Mac Chigaru then handled all the finance paperwork etc. He to was very kind and helpful. Alex then drove my truck to the rental car agency and had someone else follow him to take him back. Made returning the rental very easy. I can’t thank the team enough for doing everything they said they would. They will now get all of my future business and I will recommend them to everyone. Thanks again.
Jim
Response from Williams Buick GMC
July 26, 2026James, we're happy you found our staff to be so supportive during your experience here at Williams Buick GMC. Please don't hesitate to reach out if there's anything additional we can do for you.
Dana J
Kannapolis, NC | 2023 Chevrolet TahoeJuly 23, 2026
Appointment was on time and problem quickly resolved.
Response from Williams Buick GMC
July 25, 2026We're glad everything was completed quickly and to your satisfaction! Feel free to reach out to us if you need anything. Have a wonderful day.
Tina C
Greensboro, NC | 2026 Buick Encore GXJuly 23, 2026
Everyone treated me from the first moment I walked into the dealership the 3 that helped me were amazing from start to finish.
Response from Williams Buick GMC
July 25, 2026Tina, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!
Gerard I
Lancaster, SC | 2026 GMC CanyonJuly 23, 2026
Meredith was great, she made the entire process easy.
Response from Williams Buick GMC
July 23, 2026Gerard , we really appreciate your feedback! If you have any further questions, please give us a call. We're always happy to help!