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  • Herr S

    Waxhaw, NC | 2026 GMC Yukon XL 1500
    Confirmed Service Review
    July 28, 2026
    Very Professional team from top to bottom. Paul Hernandez was on top of the vehicle issues as the Service Manager and Olivia provided warm & exceptional customer service with my courtesy vehicle.

    Response from Williams Buick GMC

    July 29, 2026
    Our staff is committed to providing each of our clients with the best automotive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
  • Natalie B

    CHARLOTTE, NC | 2017 Buick Envision
    Confirmed Service Review
    July 27, 2026
    Excellent customer service and positive interaction with me, the customer to determine my service needs.

    Response from Williams Buick GMC

    July 28, 2026
    We are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
  • Melissa A

    CHARLOTTE, NC | 2017 GMC Acadia
    Confirmed Service Review
    July 27, 2026
    Darnell is excellent! I needed a starter replaced and he was fantastic from start to finish. He kept me informed of the progress of my vehicle repair and the price for the labor for the job was very competitive. Whenever I have my car serviced at Williams GMC, I always ask for Darnell.

    Response from Williams Buick GMC

    July 28, 2026
    Melissa, we're happy you found our staff to be so supportive during your experience here at Williams Buick GMC. Please let us know if there is anything else we can do for you; we are more than happy to help!
  • Michael B

    Charlotte, NC | 2026 Buick Envista
    Confirmed Sales Review
    July 27, 2026
    Greg mastera made things easy n smooth. I Wasn’t planning on buying on that particular day but Greg made me feel like why keep looking? I found exactly what I was looking for. Great experience over all.

    Response from Williams Buick GMC

    July 27, 2026
    Michael, we're happy you found our staff to be so supportive during your experience here at Williams Buick GMC. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
  • Jacqueline H

    INDIAN LAND, SC | 2022 GMC Acadia
    Confirmed Service Review
    July 24, 2026
    Kudos to Paul Hernandez, top tier service and communication every time.

    Response from Williams Buick GMC

    July 27, 2026
    Jacqueline, we're happy you found our staff to be so supportive during your experience here at Williams Buick GMC. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
  • Barrett D

    CHARLOTTE, NC | 2025 GMC Yukon
    Confirmed Service Review
    July 24, 2026
    Best experience I’ve had at a dealership

    Response from Williams Buick GMC

    July 26, 2026
    Barrett, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!
  • James T

    Lexington, SC | 2026 GMC Sierra 1500
    Confirmed Sales Review
    July 24, 2026
    I have to say this was the best vehicle buying experience I have ever had. Alex Aguilar handled the sales end over the phone. He had to check on several things for me and call back. Each time he called me back within a few minutes. Just that was my first surprise because these days when someone says they will call you back, many times they don’t. I bought from out of state so we reached an agreed price on the phone. I then rented a car and drove to pick it up. Alex had everything ready to sign as he said he would. Everything was perfect. He took me to test drive the truck and helped set everything up. Mac Chigaru then handled all the finance paperwork etc. He to was very kind and helpful. Alex then drove my truck to the rental car agency and had someone else follow him to take him back. Made returning the rental very easy. I can’t thank the team enough for doing everything they said they would. They will now get all of my future business and I will recommend them to everyone. Thanks again. Jim

    Response from Williams Buick GMC

    July 26, 2026
    James, we're happy you found our staff to be so supportive during your experience here at Williams Buick GMC. Please don't hesitate to reach out if there's anything additional we can do for you.
  • Dana J

    Kannapolis, NC | 2023 Chevrolet Tahoe
    Confirmed Service Review
    July 23, 2026
    Appointment was on time and problem quickly resolved.

    Response from Williams Buick GMC

    July 25, 2026
    We're glad everything was completed quickly and to your satisfaction! Feel free to reach out to us if you need anything. Have a wonderful day.
  • Tina C

    Greensboro, NC | 2026 Buick Encore GX
    Confirmed Sales Review
    July 23, 2026
    Everyone treated me from the first moment I walked into the dealership the 3 that helped me were amazing from start to finish.

    Response from Williams Buick GMC

    July 25, 2026
    Tina, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!
  • Gerard I

    Lancaster, SC | 2026 GMC Canyon
    Confirmed Sales Review
    July 23, 2026
    Meredith was great, she made the entire process easy.

    Response from Williams Buick GMC

    July 23, 2026
    Gerard , we really appreciate your feedback! If you have any further questions, please give us a call. We're always happy to help!