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In shopping for our next family vehicle, we had been to 5 dealerships before going to Williams. We had THE BEST experience here. Greg and Michael were AMAZING and such a breath of fresh air in what can be a very stressful process. Greg helped us find the vehicle we loved and Michael did everything he could to get us the best deal possible. They say they are a family run business and that they treat their customers like family. Well, that’s not just a line... it’s true. What an amazing place to buy a vehicle. We will definitely be customers for life!
Williams Buick makes you feel like you are buying a car from family :) The hospitality and service were outstanding! Gene Simmons helped us find the car perfect for our growing family. Gene, Pat, Malcom and Hatcher all made the buying process easy for my husband and I's crazy schedule. This is THE PLACE to buy your car.
Good customer service.
We had a simple, fast and fair car buying experience with Mac and the Williams Buick GMC team. In addition, Mac was outstanding in his timeliness, professionalism and attention to detail - particularly in helping us become familiar with our new Yukon. We would definitely work with them again in the future and highly recommend.
Hatcher Williams is the best! My salesman was Greg and couldn’t have asked for better customer service.
Caleb has always been superb with communication. He’s one of the best service consultants there I feel
Great customer service, greeted with enthusiasm, thorough, and efficient.
This was the best car buying experience I have ever had. Katherine Donovan and Tony Bryant made the process so easy. We drove an hour and 45 minutes to this dealership after having a not so good experience at another dealership. We had an appointment at 6 pm and mind you they closed at 7. Katherine and Tony stayed to make sure we got exactly what we needed and on top of that they were so pleasant and didn't make us feel rushed at all!! Their prices are truly the best around and Katherine was upfront and transparent from the very beginning. I also work in sales and it is often times hard to "sell" someone who sells for a living but Katherine had me sold from the very beginning with her open and honest communication. Tony made the discussion about money fun and easy - often times that part of the conversation is the hard part and Tony's great personality made it super easy. Williams Buick is lucky to have these 2. I am only giving them 5 stars because I can't give 10!!
It was fast and complete and the service person very congenial.
Gene was very helpful in the purchase of our new vehicle. He was easy to work with, knowledgeable, and most of all friendly.
My wife and I were in the Charlotte area visiting our daughter (we live in MN). Had a leaky seal on our differential. Stopped at Williams to get the vehicle checked out. Williams went so far beyond my expectations that I would recommend them to anyone. Excellent service! Excellent people! Excellent communication! Phenomenal customer service! Absolutely no complaints.
Gene Simmons was awesome! He didn't pressure us at all. He took the time to explain everything. Gave us the carfax report once we decided we wanted the car and even paired our phones since we are computer challenged. I can't say enough about what a pleasant experience we had. I happened to be interested in one special car I spotted on Williams Buick GMC site but they certainly had enough cars to choose from. I would definitely recommend going here for your next new or used vehicle and don't forget to ask for Gene.
Had a phenomenal experience with these guys today. Dan, Hatcher, and Tony made for a great experience for my entire family from the moment we stepped in the door. Don’t sleep on the Buick’s, and if you want one get it from these guys. Cheers!
Pat is such a great person. He help us so much. He truly went out of his way to ensure we felt happy with the purchase of our Buick. He went went the extra mile, since we live far away he sent us pictures of the of Buick inside and out. Just a wonderful person. Manager Joe was also great. I truly appreciate all your help. Extremely happy with our purchase. Definitely Recommend! Great dealership 😁👍🏼
Shopped 8 months for a 2020 Encore GX. Found the perfect match, at the right price at Williams. Now if I can just remember how to operate all the bells and whistles; this car is way smarter than me. Thanks Dominic, Pat, Tony, and Hatcher.
Great experience and delivered on time,
Purchased my new GMC Canyon AT4 from WIlliams Buick GMC on 4/3/2021. My intent was not to purchase a GMC, but rather test drive the vehicle on 4/2/2021 to satisfy my wife, who wanted me to test drive all the options before I purchased a new Tacoma. Daniel Adams was the salesman, who greeted me when I walked in that Friday evening and who I told that I had no intent to purchase a GMC. He was patient and listened, allowed me to test drive the vehicle with no pressure. The vehicle sold itself, the ride was fantastic, the interior roomier, and more polished then the Toyota counterpart. When I returned from the test drive, I was still adamant about not making a purchase that day. Daniel understood, there was no pressure, no getting the manager and trying to keep me in the dealership. The next day, when I returned, again no pressure, very professional and patient answering all questions that my wife and I asked before confirming a purchase of the vehicle. Fantastic experience with both Williams Buick GMC and Daniel Adams. I would recommend this salesman and dealership for anyone looking to purchase a vehicle.
5/5 stars Greg mastera helped me through the entire process and answered every question I had. I’m loving my new car and will definitely go back to Greg Williams Buick gmc they will get you in the car you want and make sure it’s right for you I highly recommend this dealership and ask for greg you won’t be lead astray!
I have been in search for a New Yukon for several months and had a decent trade with low miles. After contacting several dealers in several states, that were in a rush and really did not care about my business in my opinion, I came across Williams Buick GMC and based on their reviews decided to give them a try. Malcolm Kay was very polite and professional and really listened to what I was needing and wanted to accomplish. Not only did I get a fair deal on my New Yukon and trade but a great financing rate that reflected my Credit score. I drove all the way from Louisiana and upon arrival I was met by Greg Mastera who had my vehicle detailed and gassed up ready to go. He was very knowledgeable and patient going over all the aspects of my new Yukon. This dealer made me feel valued and my business important to them, which is rare with any company now these days. I would drive to them again if needed on my next vehicle purchase. Well worth the drive. Thanks guys! You were Awesome!
It was a great experience! They treated me like I am a long term client even though it was my first time there. They took care of my light issues when the other dealer never did. I would definitely recommend any friends or family members there!!
Great experience. Consistently followed up from my initial visit, but not overly so. Ben was a pleasure to work with.
After ten years, I was finally ready to purchase a new Buick. Greg Mastera helped me find the perfect vehicle to fit my family needs and made purchasing a new car simple and seamless. He was attentive, thorough, and a pleasure to work with throughout the entire process. I would highly recommend Greg and Williams Buick GMC to anyone who wants to purchase a new car.
I'd give these guys 6 stars if I could! Drove all the way from Spartanburg SC because they had the only white Q60 in the area. I wanted to save some space in my yard and trade 2 cars for 1. They made everything so easy for me. Not only did they give me top dollar for both trades, but they even sent someone to Spartanburg to pick up my other car so I wouldn't have to make a drive to Charlotte and back twice!! Big shout out to Pat Foy for getting the deal done with no hassle and no aggravation. You're the best man. Thanks for a great car buying experience!! This is the kind place that makes you come back the next time you're in the market for a vehicle.
Quick and prompt customer service. Courtesy and explained what was going on
Experiment was great from beginning to end. The sales person in the service department was friendly and polite. He explained everything that needed to be done and why..Work was done super quick. Will def be back when service is needed!
Welcome to Williams Buick GMC
Here at Williams Buick GMC, we work hard every day to earn your business. This includes providing you the information to you so you are an informed buyer. Please check out our inventory and take advantage of the tools we have provided within this website to aid in shopping. At Williams Buick GMC, our customer care doesn't stop when you purchase a vehicle from us. Our factory-trained service technicians have the knowledge to keep you on the road for years to come.
Williams Buick GMC is part of the Williams Automotive Group, and has been doing business in the Charlotte area for more than 80 years, since 1937. For all of your Buick and GMC needs near Charlotte and the surrounding area, visit Williams Buick GMC at 8201 South Blvd. in Charlotte. Visit our certified service department for the best in automotive service for your vehicle. Our philosophy combines a state-of-the-art facility, GM factory-trained and certified technicians, and the latest repair and diagnostic equipment. We are proud to serve Charlotte, Pineville, Gastonia, Huntersville, Concord, Fort Mill, Matthews, Monroe, and Rock Hill GMC and Buick customers.