Love this dealership!! I have truly enjoyed working with them. Everyone I have dealt with from sales to finance to service has been extremely professional and gone above and beyond to take care of everything I need. Highly recommend!!!

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Gene Simmons is a great salesman. He was a pleasure to work with along with all the other staff we dealt with. Thanks again!!!

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Mike T was very helpful with my lease. It was a great experience. No back and forth with his manager. He helped me pick out the right truck for the price I wanted to pay. No pushy sales at the finance office either. Leased a Sierra AT4 which was in transit. They are difficult to find.

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It’s was great. Caleb performed his job perfectly. My service was complete in a timely manner and I’m completely satisfied.

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The service team quickly met me at my vehicle and immediately recognized that I had an easier fix than what was originally scheduled! He did a quick fix and test and I was back on my way in a few minutes!

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Pleasant and knowledgeable staff.

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We drove up from SC to check out a vehicle we saw online. Our salesman, Mike Meriwether, did a phenomenal job of working with us to get us a great deal and trade our old vehicle in. He was very professional and easy to work with. After purchasing our vehicle we discovered a few issues with door locks and he worked quickly to connect us with their service department to correct the issue. We have appreciated the service at Williams Buick GMC!

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I live in Raleigh and took Amtrak to buy my Buick Encore GX from Williams Buick GMC. Bruno Rojas and Tony Bryant took care of my purchase with top notch service from beginning to end. Bruno even picked me up from the train station. They worked to get me the best price and financing. As far as I know they are the only Buick dealership in our area that has a lifetime warranty on the engine, transmission, and drive axle. I highly recommend Williams Buick GMC- Be sure to ask for Bruno and Tony!

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Very professional and quick!!! You will not be disappointed if you are looking for a dependable ride!! Go and see Katherine and Malcolm today!!

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Was efficient, clean and quick process

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Best car buying experience I've ever had. Staff was so friendly and really took everything I said about my needs as far as price and features on the vehicle to heart! I got my dream car for an amazing price! I am so happy with my purchase and won't ever go anywhere else again! Ask for Katherine Donovan, she's the best!

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My wife and I had the pleasure of purchasing an Enclave from Mike Meriweather and his Finance Director Malcolm Kay. It was such a great experience and was worth the drive down from Huntersville. We have had not so great experiences in the past with other dealers so we were amazed at how different this was. You can tell this is a family owned dealership. They took an incredible amount of time with us and made sure the deal was right for us. There was no "let me go talk to my manager while you wait for an hour while holding your license so you can''t leave kind of thing that seems to be the standard in the industry. Extemely transparent with pricing and no add ons at the end. The inventory that they had readily available let us get the car that we truly wanted instead of settling for what they had in stock. Felt absolutely no pressure to purhase. Super laid back, and for the first time in our lives a fantastic experience purchasing a new car. I highly recommend that you make a little drive south to check these guys out.

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Ben and Malcom took great care of me. This was the most pleasurable vehicle buying experience!

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Absolutely love my Sierra 1500 Truck! I knew the product was excellent but what made the experience First Class started with Mac and ended with Malcom. Mac literally showed me any and all options I mentioned. (One end of the property to the other) He also suggested options I was not aware of and made sure I was equipped to make a decision. Professional! Buying a car can be a long and drawn out process. Malcom help wrap it up and close the deal with class. It is tough to gain and maintain customers these days. Keep it up Williams...your team did you proud!!

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I went in knowing that the car was not brand new I didn't want a new car but I know that the price could come down slightly also financing I felt could have been a little bit better the gentleman that sold the car to me Mr Gene Simmons was excellent he was calm very informative and patient he gets 5 stars. if I was to buy and when I do decide to buy my pick-up truck I plan on going back and finding Mr Gene he was excellent. All in all it was a good experience.

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This dealership is awesome I was so happy with them I bought a truck and a car. Thank you Williams I will be back

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We recently worked with Bruno Rojas on a long distance sale and we couldn't be happier with the process. Bruno was very friendly and easy to work with - never pushy. Buying a car sight unseen was a little nerve wracking but Bruno's attention to detail and honesty put us at ease. His communication and transparency were superb and he kept us updated every step of the way. His management and finance teams were easy to work with, too. We would highly recommend working with Bruno at Williams Buick GMC in Charlotte. They even delivered the car to us 3 hours away in Raleigh free of charge. Thanks Bruno!

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The purchasing process from start to finish was top notch. I live over 500 miles from Williams Buick GMC. The search and negotiation process was handled promptly and professionally over phone calls, text messages, and email. Delivery of new vehicle and finance paperwork were done seamlessly after I traveled to NC from OH to trade in a vehicle and pick up new vehicle. It was worth the trip as Williams was much easier to work with than several local dealerships closer to home. A special thank you to Sonia, Ben, and Tony, who were all excellent in customer service. Even thought I live 500+ miles away, I will be a repeat customer. Thank you!!

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Great to deal with at every step and made the entire process easy! Worked with Gene Simmons and couldn’t have found a nicer person to deal with.

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The staff was extremely friendly and helpful. Especially enjoyed working with Mike Tortorell and Tony Bryant. The selection of vehicles was very good.

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Our salesman ( Ben ) was very knowledgeable about the vehicle , and followed up to make sure no questions were left unanswered.

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Gene & Tony were a pleasure to work with. Made the process very easy.

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Love buicks

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Enjoyed our experience with Gene! He was fantastic. Honest, not pushy and definitely knowledgeable. Not a question he was not able to answer.

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