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Ask for Katherine "KAT" Donovan. She straight up, not there to sell but just have a conversation about what you want in a car. Great experience. We didn't end up buying but she was A1 solid and very responsive through email.
Quick to get us in and out.
I just bought my first car here and it was a great experience! I worked with Dan and Mike and they were both very informative and listened to what I wanted and got me into the perfect fit. They were also so nice and helpful, 10/10 recommend!
My first experience with Williams Buick-GMC has been outstanding! I have been contemplating the purchase of a GMC Sierra 2500 Denali for a while but could not find the specific vehicle Or the right sales and service team until I visited Williams Buick-GMC. I was greeted by Cameron Kay, a sales consultant who immediately offered a genuine interest in helping me better understand the features of the various trucks I was interested in. He was both knowledgeable and professional as he responded to the many questions I had and seemed sincerely interested in helping me find the comfort level I needed to make the best decision for me. He gave me his undivided attention throughout the entire process and made me feel more relaxed and truly valued as a customer. I was equally impressed with Malcolm, their Finance Director and Will their Service Manager who both went out of their way to make my experience as stress free as possible. This purchase was a big investment for me and I truly appreciated the efforts of these professionals in making me feel valued as a customer and welcomed as a new part of their family at Williams Buick-GMC! Michael Mathews
Efficient service. Pleasant personnel.
I have bought a lot of cars, this by far was the smoothest transaction. Malcom and Cam were very in tune with my needs, time crunch and made everything happen quickly and efficiently. I highly recommend them and Williams.
My sales person, Katherine, made the buying experience stress free. She was able to work with me to get the car I wanted at a price that worked with my budget. Very savvy about all aspects of the car. Financing was made easy also.
Shoutout Sam, Hatcher, Will and El.
Will Ruffalo was super nice and professional with my visit, he took really good care of my car and made sure I got out quickly. I felt like I was at home and had nothing to worry about. Will continue to make my service appointments with him. Thank you Williams Buick team :)
I worked with Mike Tortorell he was absolutely awesome. Typically buying a car is a a hectic process however Mike made it seamless for me. He understood that I wanted to weigh my options and was patient with me. I test drove 2 cars and fell in love with the Buick Envision. Once I came to a final decision I went through my paperwork with ease! Mike was extremely courteous and his customer service was too tier. I would definitely shop here again although I believe because of Mike I’m set for a few years when it come to shopping for a vehicle. Thank you Mike!! Thanks you Williams Buick!!!
Gene Simmons was fantastic to work with. Easily the best experience I have ever had buying a car. I dreaded this and put it off for so long, and now that it is over I can say it was nothing like I have ever gone through in prior purchases. All of the paperwork was ready to go and they had me in and out in less than 30 minutes. Between Gene, Hatcher and Mike in finance, I could not recommend this dealership more strongly. Thank you!!!
Sam, in service, does a great job. He is customer oriented and really listens and does his best to make sure you are taken care of.
Very good people here I’m telling you I was down bad they did everything they could to get me in a car. Mac my salesman along with the other staff make sure they get what’s best for you & in the best situation I’d recommend to ANYONE!!!!!!
The service was great.
Everyone was so nice and helpful and made the intimidating process of buying a car very easy and simple. I cannot say enough good things about Cam and Tony! They were wonderful to work with.
I went in totally frustrated, as this was the second time this happened with my car. The first time it was the battery (3 weeks ago - battery dead), so this time, I assumed it had to be something in the car draining the battery. Caleb went above board to check everything and determined that I received another bad battery. I did not want to deal with the place I had gotten to battery from, so I had the battery thrown away and bought a new one. Happy with the total experience, and feel like I can drive without having any problems with my Envision.
No surprise prices and very friendly staff.
Cam was great to work with and very knowledgeable when it came to GMC vehicles and the industry overall. He made what I typically see as a horrible experience (buying a car) into an experience that was reasonably tolerable...and trust me, that's a huge compliment.
Everyone was great! They quickly attended to the needs of my vehicle & got me back on the road in record time. They help to keep your vehicle running so you'd be safe as you travel.
I had the very best experience at Williams Buick GMC. I've been searching for a while for an Acadia similar to one I owned previously. I found the perfect one at Williams Buick GMC for a great price! Everyone was so wonderful! I worked with Ell Martinez, the very BEST! He made the entire experience so easy. I also worked with Tony Bryant in Finance and Sam Gardner in Service. Highly recommend!
Absolutely the best car buying experience today! Katherine was great! I would recommend anyone to this dealership. No pressure sales and fully transparent about pricing, warranties, and car fac buy back guarantee.
Great Customer Service and attention to detail!
Malcom and Ell were a huge help and I can't thank them enough for everything today. They put me in exactly what I wanted with 0 hagle. Both of those guys have helped with me and my wife's last 3 vehicle's and your not going to find any better with customer service. Thank both of you guys very much. Seth C.
Had pleasant relations with service department,
Welcome to Williams Buick GMC
Here at Williams Buick GMC, we are committed to offering you the best car-buying experience around. As you explore our incredible inventory of trucks and SUVs from two of America’s favorite premium automobile manufacturers, you can take advantage of a team that is dedicated to putting the customer first. From finding the right vehicle for your needs to finding the perfect loan or lease terms for your budget, Williams Buick GMC is here for you. Even after you have driven away in your new vehicle, you can always count on us to take care of you with our certified service department and our lifetime warranty!
We have been a part of the Charlotte area for over eighty years, and we plan on being a part of our community for a long time to come. Ever since we first opened our doors back in 1937, Williams Buick GMC has been a family-owned and operated business that puts its customers first. Providing drivers from Charlotte and beyond with high-quality vehicles has been a Williams family tradition for three generations now, and the fourth generation is already deeply involved in the family business. When you pay us a visit, you will discover a dealership that prizes building relationships and serving the community.
Our commitment to taking care of our customers is the secret behind our longevity and success. Not only have our satisfied customers allowed us to keep selling cars for over eighty years, but they have helped us to become the largest Buick and GMC dealership in the Carolinas. The high quality of customer service found at Williams Buick GMC has attracted buyers not only from across North Carolina but from across the entire Southeast. We are proud every time we meet another customer who flew in from out of state to buy their next truck or SUV from us. Whether you are coming from right up the street in Charlotte or from hundreds of miles away, we promise to provide the best car-buying experience around.
As the number one volume Buick and GMC dealership in North and South Carolina, we can provide you with an unmatched inventory of new and used vehicles to choose from. Whether you are looking for a professional-grade GMC truck or are in the market for a luxurious Buick SUV, we have the perfect model for you waiting here on our lot. If you aren’t sure what you want, then let our friendly team walk you through the different options and explain all the features of these two premium brands. We even have a large selection of high-quality used vehicles from Buick, GMC, and other major manufacturers if you are looking for a more affordable option for your next car, truck, or SUV.
When you pay our Charlotte dealership a visit, you will instantly feel at home in our modern showroom. At Williams Buick GMC, we strive to make every step of shopping for a new car simple and stress-free. That not only includes finding the perfect vehicle for your needs but also finding the perfect financing for your budget. Trade-ins, loans, leases - our skilled finance department can handle it all and will keep you in the loop every step of the way.
From start to finish, we make buying a vehicle as painless as possible. After we send you on your way with the keys to your new truck or SUV, you can count on us to have your back with our Love Us For Life! complimentary roadside assistance and lifetime warranty. Even if you choose not to service your Buick or GMC here at our certified service center, our warranty will give you that extra peace of mind wherever you go. At Williams Buick GMC, we are with you for the long run.